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Context Help

If you lose your way inside our Control Panel, the very first thing you should do is push the Help button, which is present on each and every page. A pop-up menu will appear. It comprises in-depth information about all the actions that you can perform on the page in question. Each pop-up window shows up on the very same page so that you can swiftly return to your work.

Video Tutorials

We have a wide range of how-to videos clarifying how to use our Control Panel. They're intended for those of you who would like to see how things are getting done instead of just reading articles. In this way, everyone can quickly become familiar with our web hosting Control Panel by merely watching our step-by-step educational videos.

F.A.Q.

If you can't find the answer you need, have a glance at our extensive Frequently Asked Questions section, which covers questions asked by actual customers and provides real solutions. We constantly "revamp" our Frequently Asked Questions section with new articles so as to encompass all the innovations and new additions to our web hosting platform.

Ticketing System

If you still can't discover the answer you searching for in the Frequently Asked Questions database either, we have a great team of technical support engineers available 24x7 and eager to help you with any problem. Each support ticket you send will be answered in less than sixty minutes (the average response time is about 20 minutes), so you will never have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 206588

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com